Streamline intake, triage, investigation, and resolution workflows with Salesforce-based solutions designed for government programs. Eigen X builds case management systems that simplify eligibility verification, automate task assignments, and enforce policy-driven processes delivering faster outcomes for constituents while reducing manual effort for staff.

Modernize licensing and permitting processes with end-to-end Salesforce applications that support submissions, approvals, renewals, and mobile inspections. We help agencies reduce processing times, enforce regulatory compliance, and provide real-time visibility across permitting lifecycles - all through secure, configurable platforms aligned with public sector standards.

Enable secure, accessible, and responsive citizen interactions with branded public-facing portals. Our solutions support web-to-case submissions, application tracking, service requests, and two-way communications empowering constituents with self-service options while giving agencies actionable insights into engagement trends.

Integrate program-level financials, budgeting, resource allocation, and grant tracking into your Salesforce environment. Eigen X’s configurations bring fiscal transparency and accountability to operational workflows, ensuring compliance with funding requirements and enabling real-time reporting for audits, oversight, and decision-making.

Ensure successful solution adoption through rigorous, collaborative user acceptance testing and agile project governance. We work closely with agency product owners and business process leads to define acceptance criteria, manage test cycles, and deliver repeatable PMO practices keeping projects on schedule, within scope, and aligned with evolving requirements.

Accelerate delivery while reducing technical debt by leveraging Salesforce’s native low-code toolsets. From Flow automation to Omnistudio’s dynamic forms and guided experiences, we prioritize configuration over custom code empowering non-developers, supporting maintainability, and ensuring scalable, compliant solutions.