In today’s digitally driven world, delivering exceptional customer service is no longer an option, it is the standard for successful business practices. To meet the evolving demands of customers and proliferating influence of AI generated solutions, the leading cloud-based CRM provider, Salesforce, has introduced an innovative platform called Salesforce Einstein for Service Cloud.
Salesforce Einstein for Marketing Cloud
Winter 24 release features for Architects that are trusted, easy, and adaptable!
If you are an architect, the well-architected framework is the guideline for salesforce solutions across the enterprise and business units. So with this framework, here are some key winter 23 release features that you need to look at as an architect to make decisions for your org. As an architect, it is important to design solutions that are trusted, easy, and adaptable for your clients.
Achieve Business Goals with Eigen X and Salesforce's Einstein for Sales
Artificial Intelligence (AI) has revolutionized the sales landscape in the past year, with the advent of groundbreaking generative AI technologies like GPT (Generative Pre-trained Transformer). Right now, there are many exciting AI features in Beta for Salesforce, but there are several other AI-based Salesforce tools your business may be underutilizing.
Top 10 Dreamforce Sessions 2023
Dreamforce is an annual event that brings together the Salesforce community to share success stories and learn from each other. Over 1,000 sessions are available in-person, as well as virtually via Salesforce+. The team at Eigen X is looking forward to our virtual watch-party on September 14th which you learn more about through this link: Link to Dreamforce Watchparty.
How to make your sales, service, marketing, and admin teams happy, do more, and prevent problems with Summer 23 features for Manufacturers.
Enhancing Engagement with Salesforce Experience Cloud
Eigen X recently had the privilege of presenting alongside Apex Hours, where we discussed the significant impact of Salesforce Experience Cloud on customer and partner engagement. We’ve provided an overview of Experience Cloud below, highlighting its key features and diverse range of use cases. If you missed the presentation, don't worry! We've included a link to the YouTube video so you can catch up on the valuable insights shared by our team.