Our team of experts can define solutions based on platform capabilities, deploy using market-leading tools and methodologies, and provide support and enhancements based on your evolving needs.
What We Do
Solution Definition
Our team works with key stakeholders to define solutions that satisfy core requirements and leverage existing architecture investments, while at the same time taking advantage of new opportunities that present themselves through the capabilities of the platform. Requirements are clearly defined and translated into use cases and user stories will guide deployment.
Deployment
Following the output of solution definition, our consultants configure, develop and deploy solutions using market-leading tools and platforms. We leverage an agile implementation methodology focused on delivering incremental functionality in well-defined sprints in order to achieve the shortest time to value and minimize implementation risk. We utilize leading tools to plan and control project activities, manage user stories and communicate status.
Support
Business needs are continually evolving and the environment in which CRM solutions reside and integrate is constantly changing, so a proactive approach to support and enhancement is vital to organizational success. Our support models include managed services, interim or supplemental resources and on-demand offerings.
