Job Summary
The core function of the Salesforce Engagement Manager / Delivery Leader is to develop and manage full project lifecycle, scope, budget, timeline, resources, deliverables, issues and escalations while continually setting client expectations and transitioning to support after go-live.
Job Responsibilities Include:
Overall responsibility for Salesforce project success and customer success
Assist with project planning and other pre-sales activities
Lead pre-sales teams in development and execution of proposals including management of scope, schedule, budget and design
Lead project teams in development and execution of project plans including management of scope, schedule, budget and quality
Lead project teams in a hands-on fashion in regard to understanding and configuring Salesforce products
Optimize plans and resources to deliver maximum value to clients
Develop trusted adviser relationships with clients based on commitment to customer service and ability to craft solutions within the Salesforce ecosystem
Collaborate with project team and practice leader to bring thought leadership and the full force of Eigen X to your engagements
Coach, mentor and develop junior resources through leadership skills and hands-on teaching capabilities
Required Competencies and Characteristics:
3+ years of overall work experience
Excellent written and oral interpersonal skills
Ability to work in a fast-paced environment and meet deadlines
Keen attention to detail and desire to succeed
Proven analytical, evaluative, and problem-solving abilities
Experience working in a team-oriented, collaborative environment
Education and Experience:
BA/BS degree in a technical, business or related discipline
At least one active Salesforce.com certification
Experience in one or more of the following industries desired but not required (Higher Education, Non-Profit, Manufacturing/Consumer Products, Technology)
Experience in customer-facing roles
2+ years consulting experience, Salesforce. com or other CRM or SaaS solutions
2+ years of Project Management experience
Basic understanding of Agile Methodology and Best Practices
If interested in applying, please provide your resume and contact information to jobs@eigenx.com.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
Eigen X is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Eigen X via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of Eigen X, and no fee will be paid in the event the candidate is hired by Eigen X. These positions are not available to be filled via staffing firms. If you are interested in discussing staffing or search services with Eigen X, please email info@eigenx.com.